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Housing and Community Development - Workforce Development Divison

Susie Parel-Duranceau, Housing and Community Development Director
201 N. 4th Street
Kingman, AZ 86401
Telephone: 928-753-0723
TDD: 928-753-0726

1175 Hancock
Bullhead City, AZ
Telephone: 928-758-0702

2001 College Drive
Lake Havasu City, AZ
Telephone: 928-453-0710

Workforce Investment Act (WIA)

The Workforce Investment Act (WIA) was passed in 1998 and went into effect on July 1, 2000. The Local Workforce Investment Area is a two-county consortium of Mohave and La Paz Counties.

The key principles of WIA are

  1. Streamlining services
  2. Empowering individuals
  3. Universal access
  4. Increased accountability
  5. Strong role for local board and private sector
  6. State and local flexibility
  7. Improved youth programs

WIA has three program service tiers to serve adults and dislocated workers:

  1. Core
  1. outreach/intake, orientation
  2. assessment of skill level, needs, etc.
  3. job search/placement
  4. labor market information
  5. performance information on training providers
  6. information on local performance
  7. information on support services


  8. eligibility
  9. information on filing Unemployment Insurance claims
  10. assistance with Welfare-to-Work and financial aids information
  11. follow-up services
  1. Intensive (must receive at least one Core Service and still be unable to find employment to be determined eligible and referred to Intensive)

    --comprehensive and diagnostic assessments
    --development of Individual Employment Plan
    --group counseling
    --individual counseling and career planning
    --case management for training services
    --pre-employment skills training

  2. Training (must receive at least one Intensive Service and still be unable to find employment to be determined eligible and referred to Training. Training Services are provided only to individuals who meet specific program eligibility requirements.)

--occupational skills
-on-the-job training
-workplace training/co-op education
-private sector training programs
-skill upgrading and retraining
-entrepreneurial training
-job readiness
-adult education/literacy
-customized training
-rapid response
-individual training accounts

Training services are linked to demand occupations for the Local Workforce Investment Area.

WIA Youth Services are available to ages 16 through 21. Youths age 19-21 may also be given adult services. Intake services include:

  1. Eligibility
  2. Objective assessment
  3. Individual employment plan

Ten elements of the WIA youth program include:

  1. Tutoring
  2. Alternative secondary school
  3. Summer program with academic and occupational training
  4. Work experiences
  5. Occupational skills
  6. Leadership development
  7. Support services
  8. Adult mentoring
  9. Follow-up services (12 months)
  10. Counseling

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Department of Information Technology
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